Entering Your License Key
Here are some common problems with getting your license entered into
Remind-Me:
- All fields must be entered exactly as you received. All
fields are case sensitive.
- If your purchase date has a leading zero it is also important to
enter this. For example: 08/25/2006 is different than 8/25/2006.
- All four digits of the purchase year must be entered
- When using copy/paste make sure you are not accidentally pasting a
space character at the beginning or end of any license fields
- Make sure you are using a version released within 1 year of your
purchase date. If not, you can either
upgrade or download an older version.
The release date can be found in the dialog where you enter your
license, or under "Help / About...".
Please contact us if
none of these tips resolve getting your license successfully entered.
Return to the FAQ.
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