Here are some commonly asked questions and answers relating to using Audio Caller ID:
Why do all my calls come up as "Unavailable"?
For step by step instructions on how to
see which of these is the problem, and potentially fix it (#2 or #3 can
be fixed easily), follow the instructions to
that your modem is receiving caller ID information. If your
modem is receiving caller ID information, but it doesn't appear in Audio
Caller ID, then the problem is with your modem driver. This can
easily be fixed by following these
If your modem is not receiving caller ID information then
make sure the
caller ID feature of your modem is enabled.
Will Audio Caller ID work while I'm online?
How do I set up 10 digit dialing for making calls?
Audio Caller ID keeps the call log and other settings, such as your aliases and list of blocked callers in a single data folder. Back up this entire folder to save your call log and settings. If you need to restore, just replace these files while Audio Caller ID is not running. The data folder is located at:
C:\Users\<username>\AppData\Roaming\Audio Caller ID
For Windows XP the data folder will be:
C:\Documents and Settings\<username>\Application Data\Audio Caller ID
The call log is the file "calls.txt". This is a simple tab delimited text file.
Tip: The "AppData" (or "Application Data") folder is a hidden folder by default, so you may also need to turn on "Show hidden files and folders" within Windows Explorer's "Tools / Folder Options... / View" dialog.
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