Entering Your License Key
Old versions of Remind-Me (7.5 and earlier) requested a Name, Serial
Number, Purchase Date, and Password. New versions of Remind-Me
only require a license key. (See this
for tips on entering the new license.) Here are some common
problems with getting your old license details entered into
Remind-Me:
- All fields must be entered exactly as you received. All
fields are case sensitive.
- If your purchase date has a leading zero it is also important to
enter this. For example: 06/25/2008 is different than 6/25/2008.
- All four digits of the purchase year must be entered
- When using copy/paste make sure you are not accidentally pasting a
space character at the beginning or end of any license fields
- Make sure you are using a version released within 1 year of your
purchase date. If not, you can either
upgrade or download an older version.
The release date can be found in the dialog where you enter your
license, or under "Help / About...".
Please contact us if
none of these tips resolve getting your license successfully entered.
Return to the FAQ.
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